With the Certa Platform, Certa
Solution Suites, and Certa
Business Analytics, both small and large electric utilities can achieve and
sustain a high level of network and network-related business information
quality. Through an integrated view of this information across the business,
everyone throughout the organization gains access to information in the precise
context, when and where it is needed, enabling operational
excellence.
Here are just a few of the ways that everyone from field personnel and
customer service representatives to senior management benefits from the
unparalleled value delivered by the Certa Platform, Certa Solution Suites for
Utilities, and Certa Business Analytics:
Operations
Gains ability to locate and analyze lost sales due to network energy losses
Supports development of preventive maintenance plans based on accurate and
detailed information
Enables efficient identification and prioritization of network components
that require replacement
Lowers safety risk by helping match the right people to the right tasks
Improves crew productivity by helping deploy crews efficiently
Enables efficient coordination among key departments during a crisis
Allows operations managers to view the state of the network at any point in
time even in the past to optimize the network
Marketing and Sales
Increases customer satisfaction by enabling faster resolutions to customer
claims, informed answers to customer inquiries, and reliable and validated
responses to customer complaints
Improves industrial customer acquisition and retention through geo-marketing
activities in areas with competitor presence
Enables billing of all energy delivered through access to accurate
cartography and network topology and by effectively addressing energy loss
recovery actions
Finance
Enables accurate and detailed information for post-evaluation of network
investment project performance
Helps determine the precise replacement cost of network assets at any level
of aggregation, from customer to feeder to arbitrary service area to company
Eases auditing activities by providing regulators with access to network
information for asset tracking and auditing purposes
Maximizes asset value by providing access to detailed and reliable inventory
of assets by equipment
Regulatory
Enables agile and efficient response to regulator information requests by
providing detailed information at the network component level about the state
of the network at any time in the past
Improves quality of information given to regulatory authorities by allowing
documentation of network investments committed at the granular level
Supports rate case negotiations by providing accurate indication of asset
performance and capacity needs
Lowers cost associated with regulatory non-compliance through better
information that enables accurate responses to regulators
Engineering
Increases productivity by shortening design cycle times
Helps keep project construction on time and within budget
Optimizes future designs and reduces technical losses by providing accurate
information on quality of service at the equipment level
IT
Gain ability to support line-of-business requirements for integrated business
process and intelligence tools across all operations systems
Reduce spending on inflexible custom applications and integration projects
Gain ability to incorporate new business requirements without having to make
significant and costly application modifications
Significantly reduce the long queue of requests for special reports
C-level Executives
Increase availability of information for management decision making
Maximize insight by putting existing business information into full context
Realize better use of up-to-date information across the company
Leverage the value of in-place operations and business information systems
and key corporate data
Capitalize on the accurate integration of key cross-functional business
information
Improve output quality of high-value applications that build on Certa
Platforms
accurate network and network-related information
Learn more about Certa Solution Suites for Utilities
