Certa Solution Suites by Industry

Comprised of customer-tested product modules designed to meet the unique needs of network-centric businesses, CertaLogic’s comprehensive solution suites help utilities optimize their service reliability and improve the efficiency and effectiveness of their operations, asset management, and engineering functions. Solution suites designed specifically for cable and broadband operators help improve service reliability, effectiveness of marketing programs, and asset management, as well as enhance engineering initiatives and improve operations efficiency.

Addressing management needs across the enterprise – from operations to finance to marketing – Certa Solution Suites enable executives to cut across corporate silos of information and make informed decisions.

Certa Solution Suites for Electric Utilities

By dramatically improving the quality of the data and enabling cross-functional queries that take moments – not weeks or months – in addition to providing the expected departmental functionality, these suites are designed specifically to help utilities optimize their service reliability and improve the efficiency and effectiveness of their operations, asset management, and engineering functions.

Certa Service Reliability Solutions
• Certa Outage Management System helps utilities improve the management of dispatch operations – from trouble call entry to claim resolution – so they can reduce restoration time, improve operational efficiency, and safeguard workers and the public.
• Certa Service Reliability Analysis helps utilities monitor and ensure service reliability levels by integrating highly accurate contemporaneous network operational data with external information from a variety of sources, such as customer information and billing systems.

Certa Asset Management Solutions

• Certa Project Construction Management enables improved project planning and design cycles and allows utilities to take projects into the field; it also interfaces with inventory and purchasing systems to facilitate accurate costing and equipment acquisition
• Certa Asset Tracking and Valuation enables utilities to drill down to the equipment level, track the asset over time, and value network assets based on reference prices.

Certa Engineering Solutions
• Certa Geographic Information System provides a powerful graphical interface that leverages AutoCAD® technology and allows accurate network and spatial object design and characterization for land base creation.

Certa Solution Suites for Cable and Broadband

Designed specifically for cable and broadband operators, these suites help organizations improve service reliability, marketing program targeting and tracking, and asset management, as well as enhance their engineering initiatives.

Certa Service Reliability Solutions

• Certa Outage Management System helps cable and broadband operators improve the management of dispatch operations – from trouble call entry to claim resolution – so they can reduce restoration time and improve operational efficiency.

Certa Marketing Solutions
• Certa Focused Marketing enables an organization to design highly targeted marketing campaigns by assessing in full context network capabilities, account experience and services purchased, service reliability history, demographic information, etc. for input into upselling, acquisition, retention, and customer-satisfaction-related marketing campaigns.
• Certa Campaign Results Management allows a cable company to view the results of current marketing campaigns on a real-time or near real-time basis so micro or macro adjustments to content, distribution, and duration can be made.
• Certa Address Data Management ensures homes-passed address accuracy by capturing homes-passed comprehensively, identifying and resolving inconsistencies across company systems, and capturing changes as they are recorded across the company.

Certa Asset Management Solutions

• Certa Asset Tracking and Valuation enables cable and broadband operators to drill down to the equipment level, track the asset over time, and value network assets based on reference pricesacquisition.

• Certa Project Construction Management enables enables improved project planning and design cycles and allows cable companies to take projects into the field; it also interfaces with inventory and purchasing systems to facilitate accurate costing and equipment acquisition.

Certa Engineering Solutions

• Certa Geographic Information System provides a powerful graphical interface based on AutoCAD technology that allows accurate network and spatial object design and characterization for land base creation.
• Certa Fiber Optics Management enables complete end-to-end fiber level connectivity, easy identification of fiber availability, and complete fiber tracing.